Operating Hours for all Marketing Hotline Numbers
8:45a.m - 5:30p.m (Mon - Fri) except where indicated
Closed on Saturdays, Sundays and Public Holidays

 

General Enquires

We value your feedback as we strive to be your partner in finance. If you have any suggestions on how we can improve on our products and services to meet your financial needs.

You may submit an online enquiry to us

Phone: 6531 1555
Email: poems_enquiry@phillip.com.sg


Complaint Handling    

Your feedback is important to us.

You can lodge a case via online feedback/complaint or send an email to customercare@phillip.com.sg.

On receipt of your complaint, we will acknowledge your case with a case reference number within two business days followed by a thorough investigation. A resolution shall be communicated to you within 14 business days from the acknowledgement date. If more time is required to resolve your case, we will notify you of the new timeline and provide you with an interim status update accordingly.

Note: For complaints relating to Lehman Brothers Minibond Notes, Jubilee Series 3 Link Earner Notes and other structured notes, please email to customercare@phillip.com.sg or call 6535 3685. (Mondays to Fridays: 9am - 6pm)


Product Enquiry

Contracts for Difference (CFD)
Phone: 6336 3338
Email : cfd@phillip.com.sg

Treasury Bills
Phone: 6531 5418
Email : dcm@phillip.com.sg

CyberQuote (9:00a.m - 6:00p.m)
Phone: 6505 0199
Email : enquiries@cyberquote.com.sg


Phillip Futures (9:00a.m - 6:00p.m)
Phone: 6538 0500
Email : futures@phillip.com.sg



Real Estate
Phone: 6533 0220
Email: pjfm@phillip.com.sg


PhillipCapital Office and Phillip Investor Centres/Hub

Raffles City Tower
Phone: 6531 1585
Email : rc@phillip.com.sg

Bukit Batok

Phone : 6896 4555
Email : bkbatok@phillip.com.sg

Marine Parade

Phone : 6247 7555
Email : marineparade@phillip.com.sg

Marsiling
Phone : 6364 8555
Email : marsiling@phillip.com.sg

Toa Payoh

Phone : 6358 2555
Email : tpy@phillip.com.sg

Raffles Place
Phone : 6535 0606
Email : raffles@phillip.com.sg

Boon Keng
Phone : 6299 0555
Email : boonkeng@phillip.com.sg


Ang Mo Kio
Phone : 6459 2911
Email : amk@phillip.com.sg


Shan Road (Branch with extended hours)
Phone : 6506 0888 
Email : novena@phillip.com.sg


Grand Building
(only for opening of trading account for equities by company dealers)
Phone : 6538 4578
Email : gb@phillip.com.sg